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Our Promise

Flextech Hose Solutions Ltd is a family business and we take pride in our friendly, professional approach to our customers. We take the long term view namely that if we are able to give the right deal to our customers today they are more likely to come back to us tomorrow. Our pride is in our customer satisfaction and our reward is that our customers not only continue to use us but also pass our name to other interested organisations.

Flextech strives to exceed its customer expectations and set the standard in the hose manufacturing industry. In order to do this we promise to:

  • Use the latest hose technology to support your operating requirements.
  • Provide you with access to our experienced support team at no extra cost.
  • Listen to your needs and make proactive suggestions to overcome and resolve technical problems.
  • Respond individually to your enquiries thus ensuring that you receive a response that actually relates to your questions, not a frustrating, automated, impersonal e-mail.
  • Honour all warranties in line with our terms and conditions.

What makes us different from our competitors?

  • We have the necessary experience
  • We understand business as it relates to hose technology
  • We take relationships very seriously
  • We will take time to listen to you and understand your requirements
  • We are proactive and passionate about what we do
  • We will always try to ensure that deliveries are on time
  • We will share our knowledge with you
  • We will get things done (Low on red tape, high on productivity).


Tags: hose, time, flextech, customers, customer, promise, technology, relates, business, proactive, listen, understand, support, pride, frustrating
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