The current uncertainty surrounding the coronavirus situation is truly unprecedented and is affecting all of our families, our businesses, our communities and our way of life. During this time, I wanted to update you on how we are approaching this situation at Flextech Hose Solutions.
At Flextech, as at your companies, we’re focussed on the health and safety of our employees, families, and communities. Please be assured that we are closely monitoring the guidance provided by the WHO and the UK Government regarding the coronavirus.
Where it is possible, our employees have been encouraged to work from home remotely so we can continue to deliver the highest levels of performance, availability, and satisfaction. During this time, our production and manufacturing capabilities remain fully operational with extra measures in place to protect the welfare of our staff.
We would encourage you to contact us via email as much as possible rather than by phone during this period. In-person meetings and site visits to customers may be postponed/rescheduled for a later date. Our operating hours have changed slightly too in response to some of the challenges presented by COVID-19 which you can see at the bottom of this page. Our trade counter service has been suspended for the time being to limit footfall in accordance with UK Government recommendations. We are still accepting deliveries and will still be sending out shipments.
Even as we deal with COVID-19 the Flextech family remains focused on your success and while all of our businesses are in uncharted territory our commitment to you remains steadfast. We have an amazing team here at Flextech that are here for you and committed to being your partner.
As we go forward we will be sure to keep you updated.