Privacy Policy

This privacy statement sets out how Flextech Hose Solutions Ltd uses and protects any information that you give Flextech Hose Solutions Ltd when you interact with our organisation. Flextech Hose Solutions Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, and then you can be assured that it will only be used in accordance with this privacy statement and personal impact assessment. Flextech Hose Solutions Ltd may change this policy from time to time by updating this page. This will be available on our website. In the case of a material change this will be sent to you.

This policy statement is effective from 25th May 2018 and is inline with the new GDPR legislation.

What we collect

We may collect the following information:

-Name and job title
-Contact information including email address
-Financial information
-Date of Birth
-Driving Licence details
-Demographic information such as postcode, preferences and interests
-Training information including training certificates

What we do with the information we gather

For applicants

-We require this information during the process of assessing suitable candidates for the position in the company, this will only be disclosed to authorised nominated persons. If you wish to see the full list of your Natural Rights, please contact Flextech Hose Solutions Ltd.

For Staff

-We require this information during the process of employment for legal requirements, such as informing HMRC of financial status and arranging payment via the BACS system.
-We require this information during the process of employment for contractual requirements such as contact details disclosed on Work package plans, contractual documents etc.
-We are required to disclose these details to training providers in the course of booking your training and maintaining records of that training.

If you wish to see the full list of information collected, how it is processed, who it is disclosed to, retention and disposal please ask to see the privacy impact assessment. If you wish to see the full list of your Natural Rights, please contact Flextech Hose Solutions Ltd.

For Customers

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

-To conform with our legal duties.
-To perform the services you have engaged Flextech Hose Solutions Ltd to undertake.
-To update you with new Flextech Hose Solutions Ltd products, services and special offers.

Internal record keeping

-We require this information to attend your given location where services are to be undertaken.
-We may use the information to improve our products and services.
-We require this information for invoice and financial purposes.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. Your personal information will be removed from our systems both hard copy and electronic within one month as soon as any Legal basis requirement has been met or you have updated your personal preferences.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

-Whenever you are asked to fill in a form you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
-We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
-You may request details of personal information which we hold about you under the GDPR Data Protection Act 2018. -A small fee will be payable. If you would like a copy of the information held on you please write to Flextech Hose Solutions Ltd.
-If you wish to see the full list of your Natural Rights, please contact Flextech Hose Solutions Ltd.
-If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the following address: Flextech Hose Solutions Ltd, 945-946 Yeovil Road, Trading Estate, Slough, Berkshire SL1 4NH. We will promptly correct any information found to be incorrect.